At Conway & Sons Outdoor Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our window cleaning service booking website.
Information We Collect:
- Personal Information: When you book our window cleaning services through our website, we may collect personal information such as your name, email address, phone number, and address to facilitate the booking process.
- Payment Information: If you make a payment for our services online, we may collect payment information such as credit card details or other financial information necessary to process your payment securely.
- Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and other usage data to improve our website's functionality and user experience.
How We Use Your Information:
- Service Delivery: We use the information you provide to deliver our window cleaning services and fulfill your booking requests.
- Communication: We may use your contact information to communicate with you regarding your bookings, service updates, promotions, or other relevant information.
- Payment Processing: Your payment information is securely processed to complete transactions for our services.
- Website Improvement: We may analyze usage data to improve our website's functionality, tailor our services to better meet your needs, and enhance your overall experience.
Information Sharing:
- We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering our services, but only to the extent necessary to fulfill these purposes.
- We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
- We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
- Despite our efforts to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights:
- You have the right to review, update, or delete your personal information by contacting us.
- You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in such communications.
Updates to this Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website.
Contact Us: If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at conwayscleaning@icloud.com.
Effective Date: 21/03/2024
Thank you for choosing Conway & Sons Outdoor Cleaning.